7sbet Privacy Policy — How we keep your data secure

1 Introduction

7sbet is an international-standard online gaming and betting platform serving players in Bangladesh and around the world. We believe protecting our users' privacy is a fundamental responsibility, which is why 7sbet's privacy policy is built entirely on transparency.

This privacy policy explains what data 7sbet collects, how it is used, who it may be shared with, and what measures are in place to protect it. By using the 7sbet platform, you are considered to have agreed to this privacy policy.

This policy applies solely to 7sbet's main platform. Third-party websites and services are governed by their own privacy policies, and 7sbet bears no responsibility for those.

2 What data we collect

7sbet collects user information through various means, always with the goal of improving our services and ensuring platform security. The table below outlines the types of data we collect:

7sbet never collects excessive or unnecessary data. Every piece of information we gather has a specific purpose, and once that purpose is served, the data is stored under strict security protocols.

3 How Your Data Is Used

7sbet uses the data it collects solely for defined purposes. It is never used in any way that violates your privacy. The primary use cases are:

• Account management: Your information is used for registration verification, login security, and account maintenance.
• Service Delivery: Your preferences and usage data are analyzed to personalize your gaming experience and send you relevant bonuses and offers.
• Financial transactions: Your financial information is used to securely process deposits and withdrawals.
• Fraud Prevention: Technical and behavioral data is reviewed to detect suspicious activity.
• Legal compliance: Data is used to meet international licensing requirements and applicable legal obligations.
• Customer Support: Your data is used to resolve issues quickly and provide accurate support.
• Responsible Gaming: Data is used to identify unusual playing patterns and, where necessary, to offer appropriate support.

4 Data Sharing Policy

7sbet may share your personal information with third parties only in very limited circumstances and under strict conditions. Your data will never be sold or disclosed without a legitimate reason. The limited situations in which data may be shared include:

• Payment Processing Partners: Only the minimum necessary information is shared with payment gateway providers to facilitate secure transactions.
• Identity Verification Services: As part of the KYC process, data may be shared with licensed verification service providers.
• Legal obligations: Information will be disclosed if legally required by a government or regulatory authority.
• Fraud Prevention: Information may be shared with relevant authorities to combat organized fraud or criminal activity.

In all cases, third parties only receive the minimum data necessary for their specific purpose and are required to comply with 7sbet's privacy standards.

5 Cookie Policy

Cookies are small data files stored in your browser. 7sbet uses cookies to improve platform performance and make your browsing experience smoother. The types of cookies we use:

• Essential cookies: Essential for maintaining login sessions and core platform functionality. These cannot be disabled.
• Functional cookies: Used to remember your language preference, theme, or other settings.
• Analytics Cookies: Collects anonymous data to help us understand page popularity, session duration, and similar usage patterns.
• Security Cookies: Used to detect and prevent fraud and unauthorized access.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain 7sbet features.

6 Data Retention & Deletion

How long 7sbet retains your data depends on the type of information and applicable legal requirements. As a general rule, all data is retained for as long as your account remains active.

• Account information: Even after an account is closed, data may be retained for up to 5 years to meet legal obligations.
• Transaction Records: Financial transaction data is retained for up to 7 years for audit and legal purposes.
• Communication Records: Support conversations are generally retained for up to 3 years.
• Technical Logs: Security logs are typically retained for 12 months.

Where there is no legal obligation to retain it, you may request that your account be deleted. Please contact our support team to submit this request.

7 Your rights over your data

As a 7sbet user, you have certain important rights over your own data. These rights are recognized under international data protection law:

• Right to Know: You have the right to know what information 7sbet holds about you and how it is used.
• Right of access: You may request a copy of your personal data, and 7sbet is obligated to provide it.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Deletion: Where no legal obligation exists, you may request that your data be deleted.
• Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
• Right to Data Portability: You have the right to receive your data in a portable format.
• Right to object: You may object to the processing of your data for specific purposes.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

8 Security Measures

7sbet employs industry-leading security measures to protect your data. Our security framework operates across the following layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Secure Servers: Our servers are hosted in high-security data centers and undergo regular security audits.
• Staff training: All 7sbet staff receive regular training on data protection.

9 Children's Privacy

7sbet strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that an account belongs to someone under 18, that account will be closed immediately and any collected data will be deleted.

If a parent or guardian suspects their child is using 7sbet, please contact our support team. We will take prompt action.

10 Privacy Policy Updates

7sbet may update this privacy policy from time to time. Any changes will be reflected on this page with a revised date. For significant changes, a notification may be sent to your registered email address.

Continued use of 7sbet after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Contact & Support

For any questions, requests, or complaints regarding the Privacy Policy, please contact the 7sbet support team. We are always ready to help with any privacy-related concerns.

• Email: [email protected]
• Support Page: Visit the FAQ page
• Response Time: Typically responded to within 24–48 hours

7sbet is always committed to protecting your privacy. Enjoy gaming with us on a safe and secure platform.